On Thu, Aug 17, 2006 at 07:00:21PM +0200, Magnus Hagander wrote: > > These days I doubt there's anyone around the project who > > refuses to use a web browser at all. However, I still > > personally find it much more convenient to read and respond > > to mailing-list postings than to have to go and visit random > > web pages to find out if there's something I need to know > > about. So my current take on this would be that the bug > > tracker would have to have a reasonable "output" email > > capability, but I'd not necessarily insist on being able to > > "input" to it by mail. Red Hat's present bugzilla system > > could be described that way --- and while I can't say I'm in > > love with it, I can deal with it. > > Doesn't bugzilla insist on sending you the complete bug every time? Or > am I confusing it with the gforge/pgfoundry trackers? If so, then it's a > really bad idea, IMHO, since it sends new copies out all the time... No. In fact, it's one of the few that doesn't do that. I agree that sending the whole bug is a really dumb idea. > > Now the other side of the coin is that people are used to > > being able to email problem reports to pgsql-bugs, and that's > > not going to stop anytime soon. If you don't mind having a > > bug tracker that is clueless about some fair-size fraction of > > what is going on, then you can set up a system that is > > impervious to email input. Just don't expect people to trust > > it very far. > > Whatever system is used (if one is), there definitly needs to be some > people looking over what comes in on the mailinglists (or on IRC, for > that matter) and pipe it off to the tracker in case it's not already > there. Unless we want to force everybody to use *just* a web interface > (which would be a horrible idea, btw), we won't get 100% coverage. > > (btw, istm that people email at least as many bugs directly to -hackers, > or to -general or whatever, because the end user *does not know* when > it's a bug from when it's a misconfiguration, or misunderstanding of the > issue or whatnot)
Yes, there will have to be cross-checking. However, in practice, I've found that users will enter the bug themselves if you send them a reply asking them to, so I don't think it should pose too much additional burden. -- Jim C. Nasby, Sr. Engineering Consultant [EMAIL PROTECTED] Pervasive Software http://pervasive.com work: 512-231-6117 vcard: http://jim.nasby.net/pervasive.vcf cell: 512-569-9461 ---------------------------(end of broadcast)--------------------------- TIP 1: if posting/reading through Usenet, please send an appropriate subscribe-nomail command to [EMAIL PROTECTED] so that your message can get through to the mailing list cleanly
