On Tue, Oct 6, 2015 at 10:57:42AM -0700, Josh Berkus wrote: > This is kind of like CVS. We didn't upgrade so Subversion, becuase we > said "we already have a user-friendly interface to CVS, called Marc." > We only moved to git when it could provide us with solid advantages. > > I believe the same thing is happening here. The inefficiency of the old > system (Bruce's mailbox) is becoming higher than the inefficiency of a > new, hypothetical system.
Yes, just like I used to handle the uncommitted patches until we had a commitfest app. I was glad to be done with that job too. > > Therefore, our current default behavior is to ignore user reports, > > unless someone takes an action to reply, record, or retain the email for > > later review. What a tracker does is to make the default user report be > > _retained_, meaning we have to take action to _not_ retain a user report > > as an open item. > > Well, we can determine how that's handled. There are bug trackers out > there that automatically archive unconfirmed bug reports after a certain > amount of time. I'd personally recommend it. > > Of course, that requires a bug tracker which can have an "unconfirmed" > status. Yes, interesting idea. Basically, someone needs to get more benefit from the tracking than the work we put into it. It might be that our users mostly get the benefits. > > Second, we have a mix of user reports. Some bug reports are not bugs > > and must be reclassified. In other cases, uses ask questions via > > non-tracked communicate channels, e.g. pgsql-general, but they are > > really bugs. So, to do this right, we need a way of marking tracked > > bugs as not bugs, and a way of adding bugs that were reported in a > > non-tracked manner. > > Yeah, I was wondering about that. Yes, that is 50% of the items that end up on the TODO list. > Speaking of which ... this project is rich in skilled users who are > involved in the community but don't code. Bug triage is exactly the > kind of thing very part-time community supporters can do, if we make it > easy for them to do. Yes. Part of the problem is that tracker maintenance is almost done in a closet, so there is little outward reinforcement to keep people motivated. -- Bruce Momjian <br...@momjian.us> http://momjian.us EnterpriseDB http://enterprisedb.com + As you are, so once was I. As I am, so you will be. + + Roman grave inscription + -- Sent via pgsql-hackers mailing list (pgsql-hackers@postgresql.org) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-hackers