Walker, Jed S wrote:
Hi,
I am an experienced Oracle DBA and I am now working on building a PostgreSQL
database for a project. Part of the lure for this was the no-cost licensing
as we'll possibly be putting instances of this new system into many local
sites. At this time we are planning to build little logic into the database.
I will initially do hot backups on it, and will likely want to create a
standby cluster (using WAL logs) for high availability.
You can use PITR, Mammoth Replicator or Slony for all of this.
I'd like to know your opinions on support for PostgreSQL. 1. Do you think I should purchase commercial support (at least for the
initial development and release)?
Well I am biased because I lead one of the support companies but I think it really depends on your needs.
Command Prompt (my company) provides everything from incident based support all the way up to full support and development contracts.
Our incident based support is even available 24x7. Thus you can use us only when you need us.
2. Do you have recommendations on what companies are good and a good value?
:)
3. Opinions on pay-per-incident vs. support agreements (am I likely to have
many issues I'll need support on - see my intro)?
Again this depends on your needs. Incidents are great if you are only going to need a company a couple of times a year. If you find that you are using them as a Tier 3 every month for 5-10 hours then a support agreement may save you some money.
4. Any other tips you can give me on having support for this project?
There are several good companies out there. Don't be afraid to ask for references.
Sincerely,
Joshua D. Drake Command Prompt, Inc. 503-667-4564
Your input would be appreciated.
Thanks,
Jed S. Walker
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