> On Jan 15, 2021, at 22:19, Hemil Ruparel <hemilruparel2...@gmail.com> wrote:
>
> I have no problems if there are one or two questions which are exactly the
> same. I give them the benefit of doubt. What I won't tolerate are entitled
> people who think we work for them for free and that they are entitled to
> receive and answer.
I suppose it would be rude to point out that PostgreSQL list style is to not
top-post? I have to say, if you are going to be firm with people about
etiquette...
If someone gets abusive about not receiving help (and it does happen, sadly),
that's exactly the kind of thing the Code of Conduct was designed for. If they
are seriously spamming the list, likewise.
For a lot of people, though, they just aren't familiar with list etiquette, do
not have English as their first language and are not clear what is being asked
of them, or just don't know the resources out there.
I would assume they are acting in good faith. If you politely point out
resources to them and they get snappish, then it can become a CoC issue.
Otherwise, I think that being generous in what we receive and accurate in what
we reply, as with any protocol, is the right answer.
--
-- Christophe Pettus
x...@thebuild.com
