On system hard drive search for the file called bitrock_installer_<some_numbers>.log. You should find it in Users\<your_account>\AppData\Local\Temp. This log should provide you with more specific details explaining why data folder is empty.
Regards, Igor From: Dale Seaburg [mailto:kg...@verizon.net] Sent: Saturday, April 21, 2018 4:09 PM To: pgsql-general@lists.postgresql.org Subject: Re: Strange error in Windows 10 Pro WARNING: This email originated from outside of Perceptron! Please be mindful of PHISHING and MALWARE risks. Thanks Adrian for the suggestion of running the installer with Admin rights. Unfortunately, I get the same results. It appears that all of the folders within C:\Program Files\PostgreSQL\9.6 path are created, and populated, BUT, when the items in the data folder are to be created, or copied into, it leaves an error message as noted previously. The data folder is empty. It's almost as if the PC is missing a critical .dll needed in the data folder filling function (my guess). Again, I am at a loss as to what to do. Dale On 4/20/2018 11:13 PM, Dale Seaburg wrote: Oops, my mistake. I'll let this serve the list with what I've tried so far. Thanks, Adrian for the reminder. I hope tomorrow to visit the customer and try the Admin user method of installing. Dale On 4/20/2018 11:03 PM, Adrian Klaver wrote: On 04/20/2018 07:52 PM, Dale Seaburg wrote: Please also reply to list. Ccing list to put it front of more eyes. Thanks, Adrian, for suggestion(s). On 4/20/2018 9:35 PM, Adrian Klaver wrote: On 04/20/2018 07:16 PM, Dale Seaburg wrote: I am attempting to install a fresh copy of postgresql-9.6.8-2-windows-x86 on a new DELL PC with Windows 10 Pro. It This was downloaded from where? downloaded from https://www.postgresql.org/download/windows/, selecting to use the installer pointed to near the beginning of that page. The actual website that contained the installer file was: "https://www.enterprisedb.com/thank-you-downloading-postgresql?anid=209611";<https://www.enterprisedb.com/thank-you-downloading-postgresql?anid=209611>. gets near the end of the install when the message says it is attempting to start the the database server. There's a long pause, followed by an error message: "Failed to load SQL modules into the database cluster". Using File Explorer, i notice the 9.6\base\ folder is empty? Has anyone else seen this before? I have no clue where to look for the issue. You are running as Admin user? I can't say that I was. Will check this next time (maybe tomorrow) when I am customer's site. I didn't even think about right-clicking on the installer and selecting run-as-admin. I know I did not deliberately use Admin user on the test PC mentioned below, and it installed with no problems. As a double-check on a different PC with Windows 10 Pro, I get no error message, and the database is installed correctly. Dale Seaburg
