Le 2022-01-19 à 18:07, Philippe Cloutier a écrit :

Hi Dave,

Le 2021-11-15 à 05:37, Dave Page a écrit :


On Fri, Nov 12, 2021 at 11:31 PM Philippe Cloutier <chea...@gmail.com> wrote:

    Le 2021-11-10 à 04:06, Dave Page a écrit :
    Hi

    On Tue, Nov 9, 2021 at 11:23 PM Philippe Cloutier
    <chea...@gmail.com> wrote:

        [...]


        The ticket I filed was set to Status "Rejected". Could
        someone either explain why or set that field to a more
        representative value?

    Because at the time we had no plan to change tracker. Or are you
    talking about a different ticket?


    No, I am talking about #5042. I would obviously prefer if it had
    been solved yesterday, but it does not mention any timeframe. It
    is simply a report of the issue (and implicitly, a request to
    solve it as soon as possible).

Right, so it is the same ticket. We don't have any definitive plans to change the tracker at the moment. As I mentioned, we are considering Github, but that is by no means decided, and we may well leave things as they are. It's also not a pgAdmin feature, which is another reason why the issue was rejected; the issue tracker is for tracking features/bugs in pgAdmin itself; we don't keep any infrastructure related issues there.


You are correct that this is not an issue in the pgAdmin product. However, the Redmine instance tracks issues in *projects* (as can be seen in the screenshot). If it really tracks issues in products, the instance should be adjusted accordingly.

For sure, the project  is *not* just for tracking features and bugs in pgAdmin itself. There is even a tracker dedicated to support requests, so it would be hard to imagine that project issues would not be tracked when even support requests are.


So, if we accept that the tracker's presentation is indeed wrong, presumably, if one was to ask for a general-purpose issue tracker on the Redmine instance, that request would then also be rejected?







        On Wed, Nov 3, 2021 at 9:20 AM Philippe Cloutier
        <chea...@gmail.com> wrote:

            Greetings,
            After starting to use pgAdmin a couple years ago and
            struggling to track one of its issues, I figured out
            that its issue tracker was not publicly visible (an
            account is required to display tickets). I reported
            that meta-issue in report #5042.

            The ticket's Status field was later set to Rejected. In
            August, I asked in that ticket if there was a reason
            for that.

            In September, as there had been no answer, I
            specifically asked Dave Page, who is responsible for
            the field's change, if he could explain it.
            Unfortunately, more than a month later, that question
            remains unanswered, as can be seen in the following
            screenshot:

            I am therefore resorting to this forum to request help
            from the pgAdmin community. Can someone either solve
            that or at least help elucidate? A quick look indicates
            that Mr Page still contributes to pgAdmin.

            Thanks in advance

-- Philippe Cloutier
            http://www.philippecloutier.com



-- Dave Page
        Blog: https://pgsnake.blogspot.com
        Twitter: @pgsnake

        EDB: https://www.enterprisedb.com

-- Philippe Cloutier
        http://www.philippecloutier.com



-- Dave Page
    Blog: https://pgsnake.blogspot.com
    Twitter: @pgsnake

    EDB: https://www.enterprisedb.com

-- Philippe Cloutier
    http://www.philippecloutier.com



--
Dave Page
Blog: https://pgsnake.blogspot.com
Twitter: @pgsnake

EDB: https://www.enterprisedb.com

--
Philippe Cloutier
http://www.philippecloutier.com

--
Philippe Cloutier
http://www.philippecloutier.com

Reply via email to