Managers put quality first

Jun 14 2013

InterManager has reiterated its stance of placing quality at the top of its 
agenda.
The organisation has pledged to work with industry stakeholders, as well as 
governments and flag state administrations, to highlight the importance of 
management best practices in the day-to-day running of vessels.
A recent meeting of the association's executive committee expressed a 
recommitment to management best practices on board ship and ashore and called 
on the industry to work together to instill a culture of agreed quality 
management and operation that was above and beyond mandatory legislated 
standards. 
This could cover a multitude of issues, such as how to manage a ship 
efficiently and safely; how to use management best practice to deal with the 
scourge of global piracy, or even how to deal with daily tasks such as waste 
disposal on board ship and ashore.
Gerardo Borromeo, InterManager president, said the organisation always made a 
point of encouraging its members to review their own internal processes, as 
part of a continual process of improvement.
He said: "Shipowners and managers can sometimes find themselves in a situation 
they don't know how to deal with and so are unable to provide the necessary 
guidance to their crew members. This can lead to the crew taking unnecessary 
short cuts and in those instances, the situation can go from bad to worse.
"The improper practice of discharging waste overboard, for example, is partly 
related to the need for stricter discipline and adherence to best practices in 
ship operations. While this may have something to do with the management and 
training culture in a company, from whatever sector, it can also link back to 
the ship design itself.
"Vessels need adequate waste storage facilities on board ship as well as being 
able to dispose of waste at available reception facilities when they reach 
port. So what is the management best practice in this instance and why isn't it 
always being followed?
"A sustainable and highly competent crew is essential to shipping's future and 
the industry must work harder to engender a quality culture that extends right 
to the heart of the way its sea-based and shore-based workforce undertakes its 
tasks. "Our crew must be respected as the global maritime professionals we want 
them to be.  
"While shipping has been steeped in rich traditions of the past, today's 
managers have to strive to manage their ships even better. We recognise there 
are inherent challenges in the way business is run but by bringing it into the 
open and working together, we can better educate the industry," he concluded.
 

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