Unless the sender made the original with a web-capable only camera with 640 by 400
resolution, (or a more capable camera set to 640 by 400), simply downloaded and sent
it. Then there is no full res file or more properly the file the customer has is the
full res file.


At 11:59 PM 10/24/2002 +1000, you wrote:
On 24 Oct 2002 at 7:43, William Robb wrote:

> This doesn't help with the original problem, which is a point
> and shoot customer base that wants to treat digital photography
> the same way as regular photography.

Well not entirely, from recollection your customer brought in a digital image
that had been received via email. Presumably it was shot by someone with a
digital camera and enough knowledge to download/resize/email your client a cute
little resized web pic.

Problem is that your customer wanted the cute little web pic turned into a
"real" photo, and the originator of the shot didn't send instructions to the
recipient stating that if the recipient wanted to make a "real" print that the
originator would send a suitable file.

Quite a few points of failure in that particular case, I wouldn't guess that
it'd be too common an event?

A full res file from most any digital camera would have produced a 10x8 print
that you could pretty well assume that the customer would have been happy with?

Cheers,

Rob Studdert
HURSTVILLE AUSTRALIA
Tel +61-2-9554-4110
UTC(GMT) +10 Hours
[EMAIL PROTECTED]
http://members.ozemail.com.au/~distudio/publications.html


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