On Sat, May 22, 2010 at 12:44:07PM -0600, Tom C wrote:
> As Christian pointed out some companies do have a very lenient return
> policy.  Does the fact that the owner didn't say it was spilled upon
> make him dishonest? I don't think so. Was the customer service clerk
> happy to give him a new camera, without the need for an explanation?
> Yes he was.  I don't see the problem here.

Do you really think, having read their returns policy, that  that the
store (and thye claerk) would have happily exchanged the camera if they
knew the full story?

> But if the retailer makes the rules, and I abide by those rules . . .

Again, I don't believe this exhange *was* abiding by the sotre's rules.

> (notice the rules do not require an explanation of why the item is not
> working), then I don't see a problem.

But they do spell out the conditions under which an item is returnable.



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