With your described mix of management levels, I believe you'd be safer by 
forming your recommendation as a question; "may I suggest.."

Jack

--- On Tue, 2/2/10, John Sessoms <[email protected]> wrote:

> From: John Sessoms <[email protected]>
> Subject: Re: English, American version
> To: [email protected]
> Date: Tuesday, February 2, 2010, 9:18 AM
> From: Boris Liberman
> 
> > Here is my situation. I came as an engineer (think -
> Dilbert) along with the project manager (mid-to-high
> management, also non-native speaker, but probably more
> experienced in this specific kind of verbal kung-fu) and
> worked with both my parallels (system operator and IT person
> of the company we visited) and also lower-mid managers and
> some higher ranked boss whose true rank I fail to
> comprehend. My lame excuse was that in fact I was rather
> occupied all the time with the technical situation and
> simply said what I meant - that I suggest that in order to
> solve the problem they have they do this and don't do that.
> I indicated that they could do otherwise, but that we would
> advise them to stick to our suggestion as we think it is the
> optimal course of action at the moment. I specifically
> indicated that this was a temporary measure for the duration
> of their more important work. At then of this period (whose
> duration was given explicitly) they could return to their
> normal procedures.
> 
> To summarize:
> 
> Your customer has some process that is giving trouble in
> current circumstances. Your company is involved in making
> the process work properly.
> 
> You are presenting possible solutions to a group of peers
> and higher level management.
> 
> You laid out possible options for dealing with the problem
> and said "I suggest this specific option BECAUSE" ... based
> on your expertise, you believe it to be the optimal
> solution.
> 
> It seems to me, you are acting in the role of "consultant".
> Under the circumstances, your suggestions based on your
> expertise is exactly what you're customer is buying.
> 
> Given that context using the phrase "I suggest" is entirely
> appropriate.
> 
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