On Thu, 11 Nov 2004, Mishka wrote:

> whatever it is, get a refund. complain to ebay. if you paid with paypal,
> complain to them. this is a clear misrepresentation. it's going to take time,
> but there's a good chance you'll get your money back (i've been in a
> very similar
> situation).

My opinion is you should escalate only if necessary. First things
first: talk to the seller politely and tell him what you want. I
propose a full refund, including postage even if his policy says
otherwise. This is an outrageously broken lens. If he does not play
ball, then escalate. Take a deep breath and write a small, polite
email.

Good luck.

Kostas

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