Shel,

Looking in my own windows system now. It looks like the driver that my cd-rom is running is cdrom.sys in the Windows\System32\Drivers\ folder. Looks like it is also running imapi.sys, redbook.sys and storprop.dll. Just FYI, my windows machine is a compaq laptop running XP pro.

Hope this is helpful, and if it isn't, try Rob Studdert's suggestion from 9:51 this a.m. Appears hopeful to me.

IL Bill
On Thursday, April 15, 2004, at 10:32 AM, Shel Belinkoff wrote:

Did that (update drivers), doesn't work.  But, I would like
to know what drivers should be available.  I could then run
Win on another machine, grab the drivers, and copy over to
the broken machine.

William M Kane wrote:

Whoops,


Looks like I didn't read closely enough. There are 2 drives, and
windows just says the drivers don't exist? hmmm, that sounds odd. I
don't know off hand what the drivers are for the CD tray (and I'm on my
mac, otherwise I'd check) . . .


The drives should be in the hardware profile, and should be labeled
as having the wrong drivers (last I checked it was a red x or something
like that over the icon. You might want to go in there and see if
clicking on the "update driver" button works . .


IL Bill
On Thursday, April 15, 2004, at 09:45 AM, Shel Belinkoff wrote:

Hi Bill ...

It's hard for me to imagine that both would "die"
simultaneously, but what do I know for sure.  One is a new
drive.  Windows recognizes the drives but says the drivers
for them don't exist, suggests some solutions
(uninstalling/reinstalling) that don't work.  If Windows
didn't recognize the drives, would they be listed in the
hardware profiles with a yellow arrow or some such through
them?

I'll look at the BIOS again, although I'm sure it recognizes
the drives.

William M Kane wrote:

Shel,


    I hate to tell you this, but CD drives do die.  When they die,
windows won't display them.

Of course, it could be that you or someone deleted the appropriate
drivers for them, but they should be somewhere in the Windows\system
folder where you're not likely to traverse, and new software will not
usually do such a thing.


    Have you watched your bios as the computer boots up?  Does the
bios
recognize the CD drive?

IL Bill
On Thursday, April 15, 2004, at 09:06 AM, Shel Belinkoff wrote:

My computer  no longer recognizes the CD reader/player or
the CD burner drives.  Checking the system it seems that the
drivers for these drives have "disappeared," either by an
inadvertent erasure, becoming corrupt, or damaged by the
recent installation of a new program.

I don't know what the drivers are, so I can't find them on
installation software and reload them.

Any thoughts to how this problem can be solved, other than
to make a long trip to the computer repair shop?

I do have two other computers that can read CD's, so, if I
knew what drivers to look for, I might be able to copy them
to a transfer medium (like my camera's memory card) and
upload them to the damaged computer through the card reader.

shel (feeling so "down under")






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