Hi! I know several list members own one of these devices.
I've been doing some Google searches and looking up sections of the manual, I discovered that the WD My Cloud units can use both FTP and SSH protocols, this means in short that a remote user doesn't require a WD My Cloud account, all the owner of the drive need do is to setup a user and then make the appropriate access settings as required - what areas the new user has access to and so on -.
The user can then log on remotely using the name and password the owner of the drive gave them using their favorite FTP or SSH client, makes for far more efficient use of the drive.
Only other comment I would make at this time is that the owner of the WD My Cloud unit would be best to ensure that the ISP they're with offers them a Static IP address rather than a dynamic one, you may need to pay a little extra for this but it would certainly be well worth the extra money.
-- ********** Those who need help are those who are prepared to help themselves
