audible again

[Joe Bollard]

hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on 
the phone yesterday with a lady in jamaica trying to get her to understand 
my problems with audible,, she was very indistinct  and couldn't make out 
what i was trying to say, eventually she agreed to put my six credits on 
hold for three months as i was having difficulty in accessing them, she then 
told me that my e mail address could not be found, i gave her my amazon 
details, yes, she found me, wow, we're getting somewhere, then she agreed to 
send me a password change e mail, along with a contact at audible to whom i 
could write and complain  about the treatment i've had from audible, yes, 
you've guessed it, that was yesterday afternoon and zilch, i've heard 
nothing, so for the last time today i'm going to call audible and if nothing 
happens i'll forfeit  my six credits and cancel everything, it's gone beyond 
a joke now, i started having this problem with audible last december, and 
it's now may, and i'm still without my audible books, sorry once again for 
the rant, but it's really bugging me, take care, god bless, travel safely, 
joe bollard, republic of ireland. 


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