Hello List!

I solved the problem of TR7PE's drivers muting or turning down my sound system 
after installing TR7PE.  Well, it was the driver of TR7PE causing the problem.  
With WXPPro, the TR7PE Kernal Driver does not work and should not be installed. 
 It is okay to install regular TR driver.  The kernal driver may work with 
Vista, but I don't know, as I have not tried it.  Highcriteria's response to my 
question is attached to this email.

Thanks for all your help and suggestions.

James Robinson

----- Original Message ----- 
From: Jardata Central (Jardatabiz) 
To: [EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2008 7:37 PM
Subject: Fw: About Drivers, Sound Card Volume Control, and Screen Reader 
Compatibility



----- Original Message ----- 
From: HighCriteriaSupport 
To: 'Jardata Central (Jardatabiz)' 
Sent: Tuesday, June 24, 2008 5:28 AM
Subject: RE: About Drivers, Sound Card Volume Control, and Screen Reader 
Compatibility


Hello James Robinson,

The major difference between versions 6.1 and 7.0 of Total Recorder is that 
version 7.0 is supplied with two audio drivers of different types: user-mode 
audio driver (one used in version 6.1) and kernel-mode. The main advantage of 
new kernel-mode audio driver is that it is fully compatible with Windows Vista 
and programs using DirectSound (e.g. Skype 3.x), however it also has its 
disadvantages. One of them is that after installing Total Recorder you may 
begin experiencing problems with sound level. This problem is also described in 
the following Total Recorder FAQ section:
http://www.totalrecorder.com/faq_tr.htm#49b

For more information on selecting the type of driver to be installed and used 
with Total Recorder you may wish to refer to the following link:
http://www.totalrecorder.com/tr_drivers.htm

> Version 61PE and all previous versions have always worked flawlessly for me

In your situation we would suggest you install Total Recorder without its 
kernel-mode audio driver. To install or uninstall a driver, you must reinstall 
Total Recorder over the installed instance and select the appropriate driver 
options during installation. All of Total Recorder's configuration settings and 
registration information are preserved.

If after this you experience problems with Skype (or any other application 
using Direct Sound) you will be able to set Total Recorder not to use its 
user-mode driver with it (menu Options-> Settings, Driver tab-> Troubleshooting 
settings...).

Please let us know if we can be of any further assistance to you. 

Regards,
High Criteria Support Team.




--------------------------------------------------------------------------------
From: Jardata Central (Jardatabiz) [mailto:[EMAIL PROTECTED] 
Sent: Monday, June 23, 2008 11:45 AM
To: [EMAIL PROTECTED]
Subject: About Drivers, Sound Card Volume Control, and Screen Reader 
Compatibility


Hello Support!

Name:  James A. Robinson

Email:  [EMAIL PROTECTED]

Address:
319 South Primrose Avenue, Apt 2, Monrovia, Ca.  91016

Total Recorder Version TR7PE (Licensed)


Attention Support:

Recently, I install TR7PE on my Windows XP Professional on my Dell PC, 
upgrading from TR61PE.  Version 61PE and all previous versions have always 
worked flawlessly for me; however, after installing TR7PE, I am experiencing 
trouble with my volume control.  I have set my default sound drivers as the one 
I want to use, as I always have been using; TR7Pe works fine while it is 
running or as long as I don't reboot the system.  the problem I am experiencing 
is that, the program, for some unexplainable reason to me, keeps turning down 
my volume control and, no matter what I do, it has to be reset each time the 
system comes on.  Now, I use screen readers on my machine, specifically JAWS 9 
Professional.  I think the problem is somewhere with the TR7Pe drivers and how 
it handles the volume controls.  You see, the screenreader has to be heard so I 
can know what log-in info the system wants.  You know, I think the Screen 
Reader is actually working, but it is way down (completedly at zero I believe.  
In the meantime, I put a quick mix file in my start-up folder that 
automatically turns the volume controls back to their original state.  Thids 
works, but I want the other programs to work properly.  Other programs use the 
sound card too (Skype, Windows Messenger) and, of course, my screen reader.

Could you give me some input on how to keep the volume controls as the system 
is set.  Like I say, I have used TR for many years and never experienced this 
situation.  It is probably some setting I haven't thought of, but I hope you 
can tell me what it is.  For example, during installation, there are two 
drivers, with check boxes, to install or not install, which I have installed, 
but disabled I think, as I have my sound card as my default player and 
recorder.  

Thanks for your help.  

James Robinson
Jonathan Mosen List Founder

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