Could we please respect the list moderator's request that this discussion 
not continue on this list? Thank you.

Bruce

-- 
An accessible captcha solution that does not take into account the needs
of the deaf-blind is no acceptable solution at all.

Bruce Toews
Skype ID: o.canada
E-mail and MSN/Windows Messenger: [EMAIL PROTECTED]
LiveJournal: http://masterofmusings.livejournal.com
Web Site (including info on my weekly commentaries): http://www.ogts.net
Info on the Best TV Show of All Time: http://www.cornergas.com

On Sun, 8 Jun 2008, Darrell Shandrow wrote:

> Hi James,
>
> I think that a bunch of blind people organizing a boycott wouldn't do any
> good, however, if we can find ways to convince our sighted colleagues,
> friends, relatives and neighbors to purchase only from companies that also
> happen to pay attention to accessibility, then, we would have something
> useful. :-)
>
> In many other areas, AOL has actually made great strides forward in
> accessibility.  AOL's Instant Messenger and Mail services are known to work
> well with screen readers.  I use AIM on my job to communicate with other
> members of my team around the world.
>
> ----- Original Message -----
> From: "TheLearningCenter" <[EMAIL PROTECTED]>
> To: <pc-audio@pc-audio.org>
> Sent: Sunday, June 08, 2008 4:32 AM
> Subject: Ujnfortunate AOL News and Information
>
>
> For as long as I can recall, which is ever since AOL has been around, their
> services have not been that accessible to Blind people.  I know I have heard
> that they have done some things to make their services more accessible to
> us, but it has been a struggle for them to even do anything.  I guess I am
> wondering why blind people continue to support companies who don't seem to
> care anything about our accessability needs and continue to put out products
> that make us work very hard at using them.
>
> Now, about the AOL's new CBS Player, AOL knew of their plan to change their
> program, so why couldn't they test and make sure the product is accessible
> to screen readers before they installed it.  It makes absolutely no sense to
> put out a product that is not accessible to all of its users.  AOL knows
> blind people use their service, especially radio and music playing
> components of their system, so why do they continue to disregard us?  Maybe
> just because they can.
>
> I don't buy that argument that "business requirements forced them to rush
> the product in prior to them wanting to do so.  CBS has been around for a
> while and I often access their stations and theeir player seems to be
> accessible enough.  Does the one AOL uses work differently than the CBS
> stations would use?
>
> It sickens me when companies continue to cry about not making things
> accessible because of business reasons.  We blind people pay our
> subscription fees to them, so shouldn't our needs matter too.  I think blind
> people make up a pretty sizeable market for their types of services.
>
> My question would also be, if it is so hard to do, then how do other
> companies do it.  Like someone said, doesn't they (AOL) own Winamp?  Why not
> use Winamp for their needs?
>
> I have had enough of this stuff and excuses.  I will no longer spend my
> money with companies who act this way.  I can take my money elsewhere.  We
> should do this across the board and let those companies who don't seem to
> care know what we are doing.  Those companies that we have to use, then we
> can sue them into complying with the law; those who we only use for pleasure
> and entertainment, we should let go.  You know, blind people get such
> treatment because we accept it and continue to buy stuff that don't work for
> us.  Companies like Apple, who makes a cell phone with no keyboard or
> bluetooth accessability; Intuit (Quicken), who produces an almost totally
> inaccessible tax program, even though blind people have to do taxes to and
> want and need to do their own taxes; and most of their radio automated
> programs (OTSDJ), which require us to always script them into shape; and
> many more, who just don't seem to care, should be dropped by us and not
> used.  I know we will say that we need some of these programs, but these
> companies don't seem to care and only give lip service to making their
> products more accessible.
>
> I would say to AOL, "Get your act in Order."  Make this product accessible,
> it is only a software thing and shouldn't take too long to take care of it.
> Excuse time is over and better service is in order.
>
> Finally, every person who continue to use these types of products despite
> their companies' failure to care about our needs are contributing to the
> problem; stop keeping them into budsiness to discriminate against you and
> put your money where your needs are.  If they say, our money is not enough
> to make a difference, then let's move on and find a product that meets out
> needs.  If we need the product and it is the only one around, then sue those
> companies into making their products accessible.
>
> I heard this stuff fifteen to twenty years ago, when I got my first (PCXT)
> and should not be hearing it now; we are trying, but business requirements
> make us go backwards or do nothing at all.  Let's get our butts in gear and
> start demanding better service; there is absolutely no reason why any
> software should be inaccessible to blind people, as the technology is there
> to make anything accessible.  AOL and similar companies should ask us before
> emplimenting programs that don't meet our needs and maybe we can help them
> know what route to take.
>
> James Robinson
>
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