Larry

First of all, 99% of Gameday customers likely have no problem.  If the 
service works for that large of a group, clearly, the service is working 
as intended.
It's also clear that you have a problem for whatever reason.
If you have sighted assistance available, I would suggest that you have 
that person try accessing a game.
Turn off your screen reader so that it doesn't interfere with that 
person's use of the pc.
Make certain that a mouse is plugged in.
If I had to guess, perhaps the Gameday's player audio is either on mute or 
down to no volume.

When having done this kind of debugging for myself, my sighted wife can 
often spot problems within 30 seconds that I couldn't detect in 30 hours.

You are either doing something wrong; the problem is with the gameday 
player or something is blocking the stream.

And I would also guess that the only way to resolve this is by someone 
having access to the machine that doesn't work.




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