Hi Jim.  That Sam Broadcaster program does sound like a real bummer!
----- Original Message ----- 
From: "Jardata_Mail_Services" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>; <pc-audio@pc-audio.org>
Sent: Friday, November 11, 2005 12:04 PM
Subject: Fw: Accessability of Sam Broadcaster Program and its usability 
forBlind People


>
> ----- Original Message ----- 
> From: Jardata_Mail_Services
> To: [EMAIL PROTECTED]
> Cc: [EMAIL PROTECTED] ; [EMAIL PROTECTED] ; 
> [EMAIL PROTECTED] ; pc-audio@pc-audio.org ; [EMAIL PROTECTED] ; 
> James Robinson ; [EMAIL PROTECTED] ; [EMAIL PROTECTED] ; 
> [EMAIL PROTECTED] ; [EMAIL PROTECTED]
> Sent: Thursday, November 10, 2005 1:47 AM
> Subject: Accessability of Sam Broadcaster Program and its usability for 
> Blind People
>
>
> Hello Spacial Audio.com and List!
>
> When I purchased Sam Broadcaster, I was led to believe it was one of the 
> most usable and exciting broadcasting programs around.  However, as soon 
> as I opened it up, I found out that it is pretty tough for a blind person 
> to use.  I was a bit perplexed at this because it does pretty much what 
> other similar programs do and those programs seem to be able to make their 
> programs accessable for all people.  Even Winamp, a free program, makes an 
> effort to make their programs useful to all.
>
> Well, I even signed up for your streaming service, but got nowhere with 
> signing up for the program and using it.  I had to cancel my subscription 
> because I could not use your program to sign up.  I could get a sighted 
> person to click on the moving screen to get things done, but this option 
> is not always available to me.  Anyway, I want to get it done myself.
>
> I am not sure why the design is what it is, as all I and other blind 
> people want is to be able to set up and manipulate our play lists, connect 
> to the server, play music and/or talk on the radio, and enjoy the program 
> like anyone else.
>
> I am always surprised at companies wo say, "We are a small company and are 
> not interested in making our program useful to all."  Programmers write 
> code and it is no easier or harder to write one like yours than it is to 
> write one using conventional methods.  the real question is "why doesn'' 
> your company feel it is advantageous to make your program accessale to 
> blind people, since blind people are one of the major groups who use such 
> programs."  I have purchased Sam Broadcaster on a four-month installment 
> program.  I am wondering should I take back my money and try another 
> program or give you an opportunity to make the program useful to me.
>
> I like the way your auto dj works (easy), but that is where it stops. 
> Even the microphone feature and talk feature are not usable, as I can't 
> find them.  My wife can because she can see, but this does not help me, 
> especially when she is away.  My wife is beautiful and helpful, but she 
> cannot read for me when she is in downtown Los Angeles working or sleeping 
> o taking a shower, when I need something done with your program.  I want 
> to be able to use it.
>
>>From what I know, the "Delphi" system is the culprit, as it is designed to 
>>have things moving on the screen that "sighted people" can just point a 
>>mouse at and click and things work.  A database and playlist can be made 
>>accessible and does not have to be floating.  You can have things on the 
>>screen and make them work similar to other windows features.
>
> You know, "XM Radio," a similarly small company, also had a weird setup, 
> whereby blind people could not see the screen with screen readers; yet 
> they worked with us and now their site is usable.  They have edit screens 
> and boxes and the features are true, so we can find hem with our cursor 
> and/or mouse keys.  I am not asking you to change your program for me or 
> other blind people, just make it accessible.  Put all of your featuresd in 
> a menu section so we can use them (text file type).  In othr words, give 
> me line command capability or menu driven features that do everything from 
> the keyboard as sighted people can do with the mouse.  For example, if I 
> want to search for a song, give me a command way to do this (edit field 
> for search menu item; then tab to go and have a box where the song shows 
> up to be played.).  Mike set up (put it in the menus and I can set it 
> there and check or uncheck it to make it work).  You can easily make all 
> of your screen features doable in your menu structure.  In other words, if 
> you wish, make an accessible version, which a blind person could invoke 
> through your configuration menu item.  You could alsomake your program 
> available to screen reader companies to plan for it.
>
> I have heard that this company is not interested in working with the blind 
> users of the program to make your program usable.  If this is the case, it 
> is unfortunate.  However, it it is the case, then let me know and I can 
> take my money back and move onto a program that will work for me.  I like 
> Sam Broadcaster, but only if I can use all of it.  Connecting to my 
> broadcast server and playing my music should b easy, not a hard task.
>
> I won't drag this out, but I want my voice heard.  The company could put 
> out a help feature telling people how to access the program or put out a 
> blind friendly product with your program being designed to work with 
> screen readers and voice output.  The same programmer who writes code can 
> do this.
>
> Thanks very much for your listening to me.  Your response will determine 
> your level of interest and concern.  If you want your company to grow and 
> make your program useful to all, then you'll work with us and do it.  I 
> like your program and want you to like me and my money, as I won't 
> continue to purchase your items if you are ot interested or willing to 
> work with me.  Remember, blind people's money spend just like sighted 
> people's money, it is all green I think.
>
> Sincerely,
>
> James Robinson
> (A Sam Broadcaster Program owner)
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