Here's the message trail from one Louis Louw, application developer at
Spacial Audio, the maker of SAM Broadcaster.

On Thu, 27 Jan 2005 09:25:29 +0200, "Louis Louw"
<[EMAIL PROTECTED]> wrote:

Hi Steve,

I can remember talking to you a long time ago and please accept my
apologies
that SAM3 is not more user-friendly to blind users. SAM3 was "rushed"
out
due to technical, economical and legal reasons and there was no time
to
focus on anything else other than the new audio engine.
Through the years I have known many blind broadcasters and better
support
for them has always been in the back of my mind when I develop, but
unfortunately the environment I develop in and the method I use
sometimes
makes it very hard to support screen readers properly.

I use Delphi and I use what is called "frames" in Delphi a LOT. Delphi
also
have what they call "non-windowed" controls which I use a lot, and
which is
hard for a screen reader to pick up.

When SAM2 was developed we had the vision that we would generate a
completely new GUI for blind users - much more simplified and only
using
controls and descriptions easily read by any screen reader. During the
development of SAM2 we quickly realized that we unfortunately not have
the
time or budget to justify this :(

My time is very limited at this stage due to many huge projects that
is
already behind schedule, but I would like to slowly start working with
you
to eventually provide acceptable support to the blind community.

I think step 1 would be to identify the sections of SAM3 that is a)
Easy, b)
OK, c) Impossible to use.
Step 2 is to identify the most common actions which is hard to do.
Maybe I can create one blind-friendly window containing shortcuts,
buttons
and actions to do the most common operations?

And with some added luck, maybe we can train the screen reader to
properly
read the remaining sections of SAM. I think it would definately help
once I
understand better how these operate.

Looking forward to your reply.

Sincerely,

Louis Louw
Spacial Audio Solutions, LLC
http://www.spacialaudio.com
http://www.audiorealm.com
----- Original Message ----- 
From: Steve Matzura <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, January 27, 2005 6:03 AM
Subject: [Development - Software] SAM Used by Blind Broadcasters


> I'm not sure which of your companies I should be contacting, but I have a
rather long story.  Before clicking your delete key, I ask you to
please
hear me out first.
>
> When SAM Version 2 came out strongly over a year ago, I downloaded and
attempted to use it. Being totally blind, I use software enhancements
to
Windows which read the contents of screens, indicate Windows datatypes
such
as edit fields, combo boxes, list views, tree views,--standard Windows
interface elements.  There are two major programs which do this
so-called
screenreading--one's called JAWS (<J>ob <A>ccess <W>ith <S>peech),
one's
called Window-Eyes. They're from two separate and distinct companies.
Window-Eyes picks up the informatioin from the SAM screens a lot
better than
JAWS does, for some reason.  This is very odd because for the most
part, the
two programs can read nearly every kind of Windows element identically
well
or identically bad.
>
> Be that as it may, I wrote to the SAM folks way back when, asking if they
would like to work with a team of blind broadcasters to help increase
the
accessibility of SAM. I was told that there was a push to develop Sam
Version 3, and when that was over, they'd talk with us again.  OK, V3
is out
there.  I own a copy. So do others in my position.  And frankly,
because
neither of the two screenreaders work perfectly with SAM and because
no one
from either Spacial Audio or Audio Realm has talked with us about how
our
software works and how to properly interface it with SAM, we feel
we're
being left out of accessibility to something we really want. Many of
us work
for an Internet station with four simultaneous 24-by-7 streams, using
other
broadcast tools.  Yours has superior features to the ones we're now
using,
such as the whole concept of databasing track information, the request
feature via HTML, the multi-stream/media encoder, etc.  OK,  we can
buy the
encoder separately, that's certainly true, but it's the whole package
we're
interested in using, not just selected parts.  In other words, we are
a
consumer group with disposable income disposed toward spending it on
your
product, but the couple two three of us who've tried it haven't gotten
very
far along with it because of the way it works with our screenreading
technology, so we are disinclined to recommend it as a solution for
broadcasting.
>
> What I would like is to work with someone on the SAM project, I would
represent my group of blind broadcasters, your guy would represent
your
group of software engineeers, I could show you our access technology,
you
could try it and see where the pitfalls are (of course, I'd show them
to you
individually).  Both screenreading programs have lots of ways to
detect
things about Windows environments and present them to the user in
meaningful
ways--JAWS has a scripting language, Window-Eyes has control files
that tell
it how to behave in certain circumstances, all of which are
user-modifiable
to suit the needs of individual programs. For instance, without
scripts,
JAWS users couldn't use Microsoft Word or Internet Explorer at all,
because
the scripting language modifies how JAWS behaves in the presence of
various
sets of conditions.  I believe that in the case of SAM, it would be
much the
same.  We, the JAWS users and the Window-Eyes users of the world, just
need
to know a little bit about how things are done on the screen--window
handles, control ID's, etc.--and tell our screenreaders in their own
language what they're seeing and how to handle them. For this, we need
a SAM
development person who could give us some time--a few hours probably
in the
beginning, less as we go along and firm things up inside of the two
screenreaders.  Making this product more accessible would invite
others to
want to purchase and use it.  Of course, there are no gurarantees--no
guarantee that we even could make the things work better  even with
your
help, and no guarantee that if we were able to do so, that folks would
run
out and buy it, but the way I see it, from my perspective as someone
who
already owns a product they can't really use, at least if we tried to
get
something working between us, there would be less bad press in the
blindness
Internet broadcasting community about it than there would be if we
didn't
get something going, and in my unhumble opinion, bad press leads to no
sales
while good press leads to endless possibilities of sales.
>
> If you are interested, and if you know the name of someone in your
organization that can work with us, please have them get back to me at
their
earliest convenience.
>
> Thanks in advance.
> --
> Steve Matzura
> Resources Coordinator
> ACB Radio Interactive
> http://interactive.acbradio.org
> Tel: (888) 628-0872
>
>
>



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