Nesse, Rustin wrote in message <[EMAIL PROTECTED]>... > >>You're both half right: >> >> 1) the client is always right. >> 2) the client doesn't always know what they're talking about. >> >>It is our job as developers, not to -refuse- "silly" requests, but to >>explain >>the pros & cons of the issue. Your job is first and foremost to >>listen to what they say the want, figure out what they >>actually need, and >>try to sell 'em on your solution. When the client can make an >>-informed- >>choice, then you do what he says. > >Read on...my reply to Steve (Sabram) explains why I didn't really have >to sell anyone on that. It was one of those things that I really, really >couldn't have worked around (aka the confusion that is the icon on the >application icon launcher button...on the SPT 1500, it's an arrow, on the >SPT 17xx series, it's a little house, on the Visor, it's a house...and none >of them mean anything to completely untrained users. I'd ask Palm to change >it to an open door, but that might infringe on the M$ exit icon, as well as >force us all to add yet another set of parens saying "an open door on the >Palm xxxx's" into our instruction manuals.) Our vendors often just sell the >software, they don't bother with training their clients...and this task >falls >on us...and since we don't specialize in Palms, basically that task falls >on me, and thus, I would never get a chance to write any more apps. (And >believe me, I've trained more than my fair share of people in on the PalmOS) > > I did read that response -- I just got to it later. I did wonder, though, at people who didn't have enough curiosity to poke at the hardware buttons (memopad, todo, etc.) which are labeled with icons that are (to me at least) much less confusing than the applications icon. Or are the hardware buttons disabled in your app? (Btw: on my device the applications icon has the word "applications" under the funky looking' arrow ... sure the icon alone is meaningless, but the word seems pretty clear). -- -Richard M. Hartman [EMAIL PROTECTED] 186,000 mi/sec: not just a good idea, it's the LAW! -- For information on using the ACCESS Developer Forums, or to unsubscribe, please see http://www.access-company.com/developers/forums/
