Hello, You can accomplish that using ACLs: https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html
On 2 June 2016 at 07:42, Willian Silva <poledi...@gmail.com> wrote: > Hi guys. > > Can I set a default ticket type for a single queue in sysconfig ? > > > Regards, > > Willian Silva. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
