Set PostMasterFilter
X-OTRS-Loop = True where applicable.
http://lists.otrs.org/pipermail/otrs/2011-July/036376.html
http://otrs.github.io/doc/manual/admin/3.3/en/html/administration.html#table-of-x-otrs-headers
X-OTRS-Loop:TrueIf this X-OTRS header is set, no auto answer is delivered
to the sender of the message (mail loop protection).

On Sat, Nov 7, 2015 at 10:53 AM, Scott R. Morgan <smor...@mamafus.com>
wrote:

> We are using an OTRS 3.3 appliance.  How can we turn off auto-responses
> for specific sending email accounts like an out of office or other
> automated monitoring system email notifications?
>
> Thank you!
>
> "Good judgment comes from experience. Experience comes from bad judgment."
> - Will Rogers
>
> Scott R. Morgan
> Director of Information Systems
> Mama Fu's Franchise Group
>
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