Make sure your var/cron isn't full of files only ending in .dist. Check the docs. On Nov 4, 2015 7:13 PM, "Rob Mitchell" <rmitch...@p3isys.com> wrote:
> Gerald - you were correct. > > After restoring the old database again, I altered the tables from MyISAM > to InnoDB. Once that was done the database upgrade SQL script, the perl > script, and the database post-upgrade all ran properly with no unexpected > errors. After I upgraded the installed packages the server seemed to have > full functionality, except for one thing. > > The scheduler doesn't seem to be running. > > I ran /opt/otrs/bin/otrs.Scheduler.pl -a start (as user otrs) > also ran /opt/otrs/bin/Cron.sh -start (also as user otrs) > Nothing appears to happen. > > As root I run crontab -u otrs -e comes up with an empty crontab. Any > idea what I'm missing? > The main thing that's not happening is that fetchmail isn't getting the > mailed in tickets. Would really like to get this working as it is in > production. > Thanks again for your help and guidance. I'm pretty sure you'll be > hearing from me again as I continue the upgrade process > > Rob in Memphis > > OTRS 3.1.21 > Ubuntu Server 14.04 LTS x64 > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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