i am getting same problem with otrs business solution, cloud version > On 27 Oct 2015, at 1:16 PM, Soragan Ong <sora...@guox.net> wrote: > > Hi All, > > We have a mail server running on latest OS X. It does not accept plain text > authentication. I have been trying to configure POP3S on OTRS 4 & 5 without > success. The OS X Server keep receiving PLAIN method request from OTRS. > > Perl module Net::POP3S and DIGEST::MD5 are installed. The server is running > CentOS7. > > Below is the error message returned by OTRS. > > Backend ERROR: OTRS-CGI-10 Perl: 5.16.3 OS: linux Time: Tue Oct 27 12:49:09 > 2015 Message: POP3S: Auth for user xxxxuser/xxxxxxhost failed! RemoteAddress: > x.x.x.x RequestURI: > /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=1;ChallengeToken=xxxrandomtokenxxxx; > Traceback (2170): Module: Kernel::System::MailAccount::POP3::Fetch Line: 144 > Module: Kernel::System::MailAccount::MailAccountFetch Line: 440 Module: > Kernel::Modules::AdminMailAccount::Run Line: 54 Module: > Kernel::System::Web::InterfaceAgent::Run Line: 1036 Module: > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler > Line: 40 Module: (eval) (v1.99) Line: 207 Module: > ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: > ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: > ModPerl::Registry::handler (v1.99) Line: 32 > > Is there any extra configuration that i need to do other than choosing POP3S > in the dropdown list when adding POP account? > > Best Regards > Soragan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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