I think you can set a transition action to set a flag or something that triggers the netx transition to be executed. I have done that for example to clear a tag in order to avoid transitioning if for any reason you need to go back to an activity that has already transitioned.
So I think you can do the same, do a transition action that sets a flag if nothing else is checked. I believe newest version had the option to deny a condition. Regards. 2015-09-03 15:34 GMT-06:00 Gerald Young <cryth...@gmail.com>: > Hi all, > > If anyone has dealt with the process tickets, is there any way that a > transition can go directly to another transition? (Or, alternatively, if an > Activity has no activity dialog, can we just pass through it?) > > What I'm trying to accomplish: > I have multiple checkboxes on the StartDialog that need to be checked and > a Transition Action applied if checked, but I don't want to create a matrix > of and/or transitions that do A if only a is checked, A and B if a and b > are checked, but B if b is checked and not a. > > In theory, I can set Activity0 [ask for a,b,c] transition0 do nothing and > go to Activity1 [Check A] - transition1 if a, do stuff (or transition2 if > not a, do nothing) -> Activity2 [Check B] -> if b, do stuff, if not b do > nothing -> Activity3 [Check C] -> if c, do stuff, if not c, do nothing ... > etc. > > However, if I submit Activity0, the transition goes to Activity1 and > stops. If I lock the Activity0 ticket, Action2 is triggered, but after > that, I'm not sure how continue. I'd like this to just run through all > Activities if there are no Activity Dialogs in the Activity. > > I'll probably figure it out, but if this is something someone else has > tackled, I'd appreciate any knowledge about it. > > Thank you all kindly. > > Also, if you're interested, I did manage to make processes spawn > concurrent process tickets (via TicketCreate) so I can share the info if > you would like to compare notes. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- *Alvaro Cordero RetanaConsultor de Tecnologias* *Tel: 22585757 ext 123* *Email:* alv...@gridshield.net
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