Hi, It's possible to link e.g. a server to a software inside ITSM. But I'm wondering whether it's possible to direct link a customer to a computer or an software? Currently I found only a link between customer -> ticket -> software (or similar).
Thanks Frank
0xD4A5690B.asc
Description: application/pgp-keys
signature.asc
Description: OpenPGP digital signature
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs