Ok. Thanks.

2015-02-19 18:19 GMT+03:00 Anna Brakoniecka <anna.brakonie...@cape-it.de>:

>  Hello,
>
>
>
> please update on KIX4OTRS 6.1, becasue the mentioned issue is solved there:
>
> http://www.cape-it.de/download-en
>
>
>
> Please also note that we've changed the release cycle:
>
>
>
> As announced during the KIX4OTRS customer conference, we have changed the
> maintenance cycle for KIX4OTRS:
>
>    - Bugfix-Releases will be published once a month (instead of once in
>    two months)
>    - we maintain three last OTRS frameworks (instead of two)
>    - we maintain just the last feature releases of KIX4OTRS for the
>    relevant OTRS framework (instead of all releases)
>
>
>
> Currently, we maintain KIX4OTRS 5.1 and 6.1. With release of KIX4OTRS 7
> for OTRS 4.0, we will maintain KIX4OTRS 5.1, 6.1 and 7.0.
>
>
>
>
> http://www.cape-it.de/en/company/news-en/current-product-news-product-updates-new-releases.html
>
>
>
>
>
> Kind regards,
>
> Anna
>
>
>
>
>
> *** Wir treffen uns auf der CeBIT in Hannover ** *
>
> *** 16.-20.03.2015, Stand H16/015 in Halle 6 ** *
>
> *** http://www.cape-it.de/cebit <http://www.cape-it.de/cebit> ***
>
>
> ​
>
> Anna Brakoniecka
> *c.a.p.e. IT GmbH - ...cape it easy*
> Schönherrstr. 8, D-09113 Chemnitz
>
> http://www.cape-it.de/
> Tel: +49 371 27095 620
> Fax: +49 371 27095 625
> AG Chemnitz - HRB 23192
> Geschäftsführer Rico Barth, Thomas Maier
>
>
>
>
>
>
>
>
> -----Ursprüngliche Nachricht-----
> *Von:* otrs-requ...@otrs.org
> *Gesendet:* Mi 18.02.2015 12:56
> *Betreff:* otrs Digest, Vol 77, Issue 14
> *An:* otrs@otrs.org;
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> Today's Topics:
>
>   1.  Problem witch KIX4OTRS 6.0.10 ITSM/OTRS 3.3.11 (??????? ????????)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 18 Feb 2015 11:30:27 +0300
> From: ??????? ???????? <vtrufa...@gmail.com>
> Subject: [otrs] Problem witch KIX4OTRS 6.0.10 ITSM/OTRS 3.3.11
> To: otrs@otrs.org
> Message-ID:
> <cafqepsfta82fcxsig-x3jvwg0ewv_xotabu9np4v_dzwxog...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hello. This error persist on my work copy and clean install.
> somebody can help me?
>
> ????? ??????: syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenter[..]
>
> Please contact your administrator.
>
> ?? ?????? ????????? ????????? ?? ?????? ??? ??????? ?? ?????????? ????????
> <
> http://10.1.1.15/otrs/index.pl?Action=AgentDashboard;&OTRSAgentInterface=BroUZlfqEiyMl4MCFOO1LE2koyhMthw8#
> >
> .
> <
> http://10.1.1.15/otrs/index.pl?Action=AgentDashboard;&OTRSAgentInterface=BroUZlfqEiyMl4MCFOO1LE2koyhMthw8#
> >
> ?????? ???????????
> Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Feb 18 11:22:36
> 2015 Message: syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 112, near "$CustomerID # KIX4OTRS-capeIT Key" Global symbol "@Result"
> requires explicit package name at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 120. syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 130, near "elsif" Global symbol "$Self" requires explicit package name
> at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 130. syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 151, near "Key" Global symbol "$MaxResults" requires explicit package
> name at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 156. syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 157, near "}" syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 169, near "}" syntax error at
> /opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
> line 182, near "}" RemoteAddress: 10.1.1.27 RequestURI: /otrs/index.pl
> Traceback (1544): Module: Kernel::System::Web::InterfaceAgent::Run (OTRS
> 3.3.11) Line: 199 Module:
>
> ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
> (unknown version) Line: 54 Module: (eval) (v1.99) Line: 204 Module:
> ModPerl::RegistryCooker::run (v1.99) Line: 204 Module:
> ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module:
> ModPerl::Registry::handler (v1.99) Line: 31 System information: OTRS 3.3.11
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