You need to develop that or buy it from http://feature-addons.de/otrs/ITSM%20ConfigurationManagement/CINotifications (site is in German, but the module is in English and in German). If you're interested in this add on, I can create a demo instance for you and if you decide to buy it this week, you get a discount of 24%...
On 04.12.2014 09:45, Darshak Modi wrote: > Hello, > > Is there a way/config , where I can get notification(email), once the > warranty /end date expires or before expiry of 1 month. > Generic Agent does not have such capacity. > I use 3.1.1 > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs