I Have disabled the cron job for the user otrs. Only cron job running is
with user root which is out of otrs using  Crontab -e
 On 3 Nov 2014 23:31, "Gerald Young" <cryth...@gmail.com> wrote:

> If the mailbox is empty, it's because of simultaneous fetch of email. Make
> sure root isn't running PostmasterMailbox at the same time as the otrs user.
>
> On Mon, Nov 3, 2014 at 11:45 AM, rajesh kumar <raj2...@gmail.com> wrote:
>
>> Hi
>>
>> I am not able to fetchmail the error is "IMAP: Can't process mail, email
>> no 1 is empty!.."
>>
>> some times the error is "Can't create PID PostMasterMailbox, because it's
>> already running"
>>
>> I cleared the running PostMasterMailbox in Mysql
>> Stopped all cron jobs
>> Changed # set binmode
>>        # binmode ($Row, ':utf8');
>> No jobs running for postmastermailbox
>>
>> I restarted the server also, cleared router also.
>>
>> Still my problem is if the mailbox is empty when i click the fetchmail in
>> GUI its telling finished but when any mails are in mailbox its taking long
>> time and ends up with this error Can't process mail, email no 1 is empty!
>>
>>
>>
>> Pls advise ASAP
>>
>> Thanks in advance
>> Rajesh
>>
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>
>
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