notification event or maintain a distribution list.
On Fri, Jul 18, 2014 at 10:59 AM, Paul Simons <paul.sim...@onair.aero> wrote: > Hello All, > > > > Is there any way of automatically replying to multiple emails when a > ticket is opened by one person, a sort of one to many? > > > > So one person opens a ticket by email and the acknowledgement should go to > not only the person who raised the ticket but everybody else in the group > (for information) > > > > Regards > > Paul > > > > PS is there a searchable site with all these questions somewhere I could > only find the archive – not very friendly. > > ------------------------------ > > Disclaimer: This e-mail (and any attachments to it) is confidential and > intended solely for the named person/s to whom it is addressed. If you are > not an intended recipient, please notify us immediately and delete the > email from your system. Any review, dissemination or other use of it in > these circumstances is prohibited. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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