+ a TicketGet for each ticket, of course I can do a SOAP call for ticket search, but my original problem was to avoid HTTP request (TicketGet SOAP) foreach tickets found
2014-07-16 14:21 GMT+02:00 Marwan Rabbâa <wagha...@gmail.com>: > @crythias: Thanks to help me solving this pb ^^ > > What I want to do is encode a large number of tickets obtained throught > the search lib. > > I made the search with personalized params : > > $TicketObject->TicketSearch( > 'StateType' => ['open', 'new', 'closed'], > 'Result' => 'ARRAY', > 'TicketChangeTimeNewerDate' => '2014-02-01 00:00:00', > 'SortBy' => 'Age' > 'UserID' => '1', > 'OrderBy' => 'Up' > ); > > but json failed ... > > > 2014-07-16 14:07 GMT+02:00 Gerald Young <cryth...@gmail.com>: > >> How can one reproduce your experience? >> >> >> On Wed, Jul 16, 2014 at 8:03 AM, Marwan Rabbâa <wagha...@gmail.com> >> wrote: >> >>> Hi, >>> >>> In fact, I have made this CGI cause I need to parse / search (via a >>> cron) on tickets made since .... >>> >>> Regards, >>> >>> >>> 2014-07-16 13:48 GMT+02:00 Gerald Young <cryth...@gmail.com>: >>> >>> ddt... or more explanation of why you need to get all your tickets via >>>> JSON might be helpful. >>>> >>>> >>>> On Wed, Jul 16, 2014 at 6:38 AM, Marwan Rabbâa <wagha...@gmail.com> >>>> wrote: >>>> >>>>> Hi all, >>>>> >>>>> I've setup an OTRS (version 3.1.21) on a 3GB / 2 CPU virtual machine. >>>>> >>>>> I have made a CGI to return a ticket list into JSON. >>>>> >>>>> For this, I use the method TicketSearch. There, I have a hge hash to >>>>> output as JSON. >>>>> >>>>> ************************ >>>>> use JSON; >>>>> print "application/json"; >>>>> print JSON->new->encode($Result); >>>>> ************************ >>>>> >>>>> This encoding cause a 500. I have <:Apache2 IO write: (103) Software >>>>> caused connection abort> in apache logs. >>>>> >>>>> Is this a memory problem ? How could I solve it ? >>>>> >>>>> Regards, >>>>> >>>>> --------------------------------------------------------------------- >>>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>>> Archive: http://lists.otrs.org/pipermail/otrs >>>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > >
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