Thanks Daniel My 2 OTRS instances are separated, working on their own directory (/otrs1 and /otrs2) with separated Config.pm, Kernel.pm and Defaults.pm files, separated scripts into httpd.conf Apache config and separated cronjobs.
I did try with 1 and with 2 MySql users to each OTRS instance, with 1 and with 2 operating system users, but it did not solve the problem. I think the problem is in how I am using apache2-perl-startup.pl script: Each script was modified to point to a different directory; I dont know . Additionally, this instances will be migrated from a FreeBSD box where currently both 2 OTRS instances are running ok with the same configuration (Apache, MySql, Perl) I did set up on my new Red Hat. Any other ideas will be apreciated. 2014-07-06 23:48 GMT-05:00 Daniel Litzbach <daniel.litzb...@com-sys.de>: > Each Installation should have it's own config.pm, Check the Database in > that file. > > But i would recommend to use two seperate Systems, just to make sure you > have no Problems with file permissions and cronjobs. > > Regards > > *Daniel Litzbach* > > > > Am 07.07.2014 um 03:14 schrieb "Karlos Jelez" <otrs...@gmail.com>: > > Hi list, > > I have 2 OTRS instances and they both are accessing the same database !!! > :( > > I don’t know how to solve itt. > > > > Red Hat 6.0 with Apache 2.2.11 with mod_perl, MySql 5.0.45. > > Each instance is running in different directory (/otrs1 and /otrs2) of > course. > > I created both databases (of course) from scratch and load with initial > data script (only one OTRS user). > > I created the otrs MySql user. > > > > When I login to the second instance it access (and shows) data from the > first data base !!! > > > > I did note that when in Apache config I exchange the order of: > > /opt/www/data/otrs1/scripts/apache2-perl-startup.pl > > /opt/www/data/otrs2/scripts/apache2-perl-startup.pl > > > > both OTRS instances access data base pointed by the first line. > > > > And if I disable one line, both OTRS instances access data pointed by the > line enabled. > > > > Tests: > > I did try with 2 mysql users (otrs1 and otrs2). > > > > It is not clear to me if I must enable apache2-perl-startup.pl script > only once for both otrs instances of if I must enable > apache2-perl-startup.pl twice, one for each instance. > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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