A discussion on this issue is here: http://forums.otterhub.org/viewtopic.php?f=62&t=22421
Short answer: it's a limitation with the query with active directory (on active directory's side). Also, the limitation is only in the "let's retrieve everything" part of it. On Thu, Jul 3, 2014 at 7:12 AM, <jan.dre...@bertelsmann.de> wrote: > Hi, > > our active directory contains a lot of users. When configuring the AD as > customer source, I can’t get into customer user administration and the log > says > [Thu Jul 3 11:59:10 > 2014][Error][Kernel::System::CustomerUser::LDAP::CustomerSearch][379] > Sizelimit exceeded > [Thu Jul 3 11:59:10 > 2014][Error][Kernel::System::CustomerUser::LDAP::CustomerSearch][379] > Sizelimit exceeded > > Is it possible to get a result even if size limit is exceeded? Maybe > setting a filter that limits the result to 500(?) entries? > > Regards > — > Jan Dreyer > IT Administrator — Operations — SCM-IT NMD > ------------------------------ > > This email may contain confidential and/or privileged information. If you > are not the intended recipient (or have received this email in error) > please notify the sender immediately and destroy this email. Any > unauthorized copying, disclosure or distribution of the information in this > email is strictly forbidden. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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