Hi, On Wed, Mar 20, 2013 at 2:54 PM, Bogdan Iosif <bogdan.io...@gmail.com> wrote: > After some more investigations I concluded that it's not possible to search > by ticket type, SLA or service in the customer interface, in v3.1.10. If > anyone finds out I was wrong please point it out.
You're correct; but if you'd use OTRS 3.3 you CAN search for ticket type or service in the Customer Interface. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
