Hello, when I merge tickets together and add a note, set priority/whatever, those settings are applied to each tickets before the merge happens. Is this intentional? If so, is there a way to prevent it?
Best, Gergely --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs