Hmm...

drwxrwxr-x 16 otrs apache 4096 Jan 28  2013 var
drwxrwsr-x 5 otrs apache 20480 May 15 15:12 var/tmp
drwxrwsr-x 137 otrs apache 12288 May 16 08:02 var/tmp/CacheFileStorable/
drwxrwsr-x 2 apache apache 4096 May 16 08:04 
var/tmp/CacheFileStorable/DynamicField/
-rw-rw-r-- 1 apache apache 353 May 16 08:02 
var/tmp/CacheFileStorable/DynamicField/4305254fe4dae751808d76237ed4338f

Do these perms look OK?

Thanks,
Steve

On 05/16/2014 08:02 AM, Gerald Young wrote:
File does not exist is not going to be fixed with permissions unless the 
permissions are to be applied to a parent folder where apache or otrs user has 
no access.


On Fri, May 16, 2014 at 7:58 AM, Steve Clark <scl...@netwolves.com 
<mailto:scl...@netwolves.com>> wrote:

    On 05/16/2014 07:33 AM, Sander Goudswaard wrote:

    I believe you need to run bin/otrs.SetPermissions.pl 
<http://otrs.SetPermissions.pl> and/or bin/otrs.DeleteCache.pl 
<http://otrs.DeleteCache.pl>



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    This is strange - the file is there and has the same permissions as all the 
other
    files in that directory.


-- Stephen Clark
    *NetWolves Managed Services, LLC.*
    Director of Technology
    Phone: 813-579-3200 <tel:813-579-3200>
    Fax: 813-882-0209 <tel:813-882-0209>
    Email: steve.cl...@netwolves.com <mailto:steve.cl...@netwolves.com>
    http://www.netwolves.com

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--
Stephen Clark
*NetWolves Managed Services, LLC.*
Director of Technology
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.cl...@netwolves.com
http://www.netwolves.com
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