On 13.05.2014 11:56, Bogdan Iosif wrote:
Hi Mimiko. Did you manage to solve the performance issue?
Hello.
Somehow. I did what mhillman sugested - ran
shell> bin/otrs.RebuildConfig.pl
shell> bin/otrs.DeleteCache.pl
but in long terms, still it is visible slow for agents. Dashboard
generation on server for agents takes 0-6 seconds. Accessing SysConfig
or Package Manager takes 5-15 seconds.
In case of customers and agents it seems that if the ticket system is
not accessed for some time, then first to access will wait awhile. Then
others will access pages quicker. Also, when selecting a queue or
service in new ticket page, refreshing other fields takes 1-2 seconds.
And this is a starting project, where there are 2-3 customers and 2-3
agents. I think that perl is slow anyway.
--
Mimiko desu.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
