Hi, Am 03.04.14 00:55, schrieb Shannon Johnson: > > I've recently downloaded and installed OTRS 3.3.4 on Windows Server > 2012 and for some reason the automated replies aren't being sent, and > (probably related, but I've no idea how) it isn't fetching mail from > the server every 10 minutes like the documentation says it should by > default... > > > > Any help? > > > > Thanks in advance > > Shannon > > How did you define auto responses? Did you define cron jobs for the fetching of email adresses? Did you define your email accounts correctly?
Mathias
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