Hi again, I have some agents who can use the forwarding feature (for an email) and others who are unable to - it just says "One or more errors occurred!”.
All agents should have this permission - how do I ensure this? I can’t find a setting that pertains to this. Thanks! Leah --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
