HiWe would like to decide per queue or per answer, if to cite the original E-Mail or not.
Would appreciate any hints, how to do this. Thanks for any help, Irene --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs