I had created the process as per given in example. However, how will that be used ? Like we have 2 queues, Employees, Manager. What will appear in customer.pl ? And how this process will work ? --------------- Warm
Regards Darshak 09909008245 ext:
435 or 1210 |
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs