Re: [otrs] Strange messages in logs after upgrade 2.4 -> 3.1

Patrick Banholzer Thu, 15 Aug 2013 11:12:24 -0700

Hi,

i just fired up the RebuildConfig.pl but this didn't help. Also wedidn't have any plugins like ITSM installed. Do you have another guess?

Thanks Patrick

Am 08.08.2013 19:18, schrieb Gerald Young:

did you rebuild config?

On Thu, Aug 8, 2013 at 12:25 PM, Patrick Banholzer<patrick.banhol...@stz-softwaretechnik.de<mailto:patrick.banhol...@stz-softwaretechnik.de>> wrote:

    Hi, the files don't exist and they don't exist in the tar.gz. of
    3.1.7 either.

    Another guess?


    Am 08.08.2013 16:28, schrieb Carlos Andrés Gallego Arboleda:

    Hi, do you check if the files exists on the path???

    If no exists you can download the tar.gz and put the files on the
    right path.

    Carlos.


    2013/8/8 Patrick Banholzer
    <patrick.banhol...@stz-softwaretechnik.de
    <mailto:patrick.banhol...@stz-softwaretechnik.de>>

        Hi everyone,

        we upgraded our system a few weeks ago from Debian Squeeze
        (OTRS 2.4.9) to Debian Wheezy (OTRS 3.1.7). Since we upgraded
        we have the following messages in system log:

        Thu Aug 8 16:15:50 2013         error OTRS-CGI-10     Module
        Kernel/Output/HTML/NotificationAgentTicket.pm not found!
        Thu Aug 8 16:15:50 2013         error OTRS-CGI-10     Module
        Kernel/Output/HTML/NavBarTicketSearchProfile.pm not found!


        Is this a problem? How can we solve this / get rid of the
        messages? It seems that this is not a problem because all
        features are working.

        Thanks Patrick
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Re: [otrs] Strange messages in logs after upgrade 2.4 -> 3.1

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