Hi everybody, me again. I found out what is causing the issue. The problem is running two otrs instances on the same apache server. I googled and found http://blog.otrs.org/2010/08/11/how-to-run-multiple-mod_perl-supported-otrs-on-a-single-host/ and http://www.gossamer-threads.com/lists/modperl/modperl/105230 . Unfortunatly I'm running an Apache-Prefork server on Debian Sarge and the +Parent-Solution is not working.
Does anyone has experiences with running two OTRS-Instances on a single Apache-Prefork-Server? Regards, Jan On 06/25/2013 08:34 PM, Jan Schmidt wrote: > Hi everybody, > > I have updated our OTRS-Instance from Version 3.1.12 to 3.2.8. During > the process everything worked well and no error message occured. (For > example at the DB-Update). But now, when I try to login, there is a page > without any CSS telling me: > > "Browser Warning > > The browser you are using is too old. OTRS runs with a huge lists of > browsers, please upgrade to one of these. Please see the documentation > or ask your admin for further information." > > When I have a look at the Apache Error-Log it says: > [Tue Jun 25 20:30:04 2013] [error] [client 77.3.207.5] File does not > exist: > /var/www/otrs/otrs_system/var/httpd/htdocs/js/js-cache/ModuleJS_a6a93f7607ba5a1a6b5d9d94dc262109.js, > referer: http://otrs.rockyourlife.de/otrs/index.pl > > It looks like the javascript cache somehow is not working. The > Webserver-user has the rights to create files in this directory. > > Has anyone experienced the same problems? Does anyone has an idea to > solve this problem? It's a Debian system with Apache as webserver. And i > followd exactly the UPGRADING file. > > Another freshly installed otrs 3.2.8-Instance is running well, so i > guess it's no lock of Perl-Module or similiar. > > Thanks in advance, > Regards Jan > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
