First thing: In my opinion, this is too many boxes from which to fetch. In my opinion, you should alias/forward to *one* box and fetch that one. It will achieve the same result and minimize points of failure. (Set your Postmaster dispatch by "To")
Second: Auth is auth. OTRS is reporting that your fetch is not authenticating. And if you're using gmail, you will have this problem (try the IMAPS connection instead). Read more on people/someone who disagree/s with me: http://forums.otterhub.org/viewtopic.php?f=62&t=11240 http://forums.otterhub.org/viewtopic.php?f=81&t=19869 On Tue, May 28, 2013 at 7:16 AM, Kaushal Shriyan <kaushalshri...@gmail.com>wrote: > On Tue, May 28, 2013 at 4:43 PM, Kaushal Shriyan <kaushalshri...@gmail.com > > wrote: > >> Hi, >> >> I keep getting this error in spite of setting the password correctly in >> PostMaster mail accounts under Email Settings in OTRS Dasboard. Not sure >> why its failing. I have double checked entering the same credentials using >> the google apps web interface and i do not see any issue. Please suggest. >> >> [root@otrs ~]# cat /var/log/otrs.log | grep -i Error >> [Tue May 28 16:21:04 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user q...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:22:07 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user itsupp...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:23:08 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user portalonc...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:24:08 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user myntl...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:26:04 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user q...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:27:13 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user portalonc...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:28:13 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user myntl...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:29:17 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user catalogonc...@mydomain.com/pop.mydomain.com failed! >> [Tue May 28 16:30:17 >> 2013][Error][Kernel::System::MailAccount::POP3S::_Fetch][149] POP3S: Auth >> for user wmsonc...@mydomain.com/pop.mydomain.com failed! >> [root@otrs ~]# >> >> Let me know if anyone needs any additional information >> >> Regards >> >> Kaushal >> >> > Hi Again, > > Further to the earlier email, I am running OTRS version 3.2.7 on CentOS > Linux Version 6.4 > > Regards, > > Kaushal > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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