Remove "closed" from SysConfig option Ticket::Frontend::AgentTicketBulk###StateType
- Renée On 30.04.2013 13:24, Bogdan Iosif wrote: > I think you can create an ACL for the AgentTicketBulk view where you > specify on PossibleNot the states that you don't wish to be selectable by > agents. > > > On Tue, Apr 30, 2013 at 2:06 PM, Jean BROW <everyday...@gmail.com> wrote: > >> Hi, >> >> Anyone know how I can disable so agents cannot bulk close tickets? It >> should still be possible to close individual tickets. >> >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
