Hi list,
I'm trying to find out how I could setup OTRS to use a redundant ODBC
backend for CustomerUser objects.
I initially thought I could setup 2 backends pointing to 2 mirrored
mysql servers. But, it seems that OTRS' code dies with a nice HTTP 500
error when a backend isn't available.
Has anyone already worked on such a setup?
I remember doing such a setup for agents authentication with an LDAP
backend using the following in config.pm:
# LDAP agent backend
my @ldaphosts = ('ldap2','ldap1');
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = \@ldaphosts;
...
And it seem to work fine at that time.
Now, is there an easy solution for ODBC backends?
Best regards,
Cyrille
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