No idea, you already asked that in another thread. Use a web browser with development tools enabled and see if there are any javascript errors in the javascript console when you try to use autocomplete.
On 23 April 2013 09:37, Kaushal Shriyan <kaushalshri...@gmail.com> wrote: > On Tue, Apr 23, 2013 at 1:39 PM, Steven Carr <sjc...@gmail.com> wrote: > >> Change the permissions to allow the user OTRS runs as to write to the >> location? >> And you probably want to put the location back to it's original and >> create that directory if it doesn't exist. /etc/ssl/certs are the linux >> system certificates, OTRS is wanting a location to store it's own SMIME >> certs. >> >> > Thanks Steven for the quick reply. Whenever any agents reply on the OTRS > Interface the customers emailid do not get autocompleted or auto filled. > Anything I need to set it to make it work. Please let me know if you need > more information. > > OTRS Version 3.2.5 on CentOS Linux Version 6.4 > > Regards, > > Kaushal > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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