something like update customer_user set email=replace(email, " ", "");
might possibly be of use. (Backup first.) On Fri, Mar 22, 2013 at 2:58 PM, Steve Clark <scl...@netwolves.com> wrote: > Hi List, > > We upgraded from 2.4.x to 3.1.11. It has come to our attention by a > customer that only > one person was getting New Ticket notifications, but when a note was added > all the > people in the email field of the customer record got the update > notification. > > In researching this we found that if there was , space between email > addresses only > the last email address got the new ticket notification. If we take out the > space then all > the email addresses get the New Ticket Notification. 2.4.x didn't seem to > have this problem. > > Is there an easy fix without having to go thru all of our customers making > sure there are no > spaces between the email addresses? > > Thanks, > > -- > Stephen Clark > *NetWolves* > Director of Technology > Phone: 813-579-3200 > Fax: 813-882-0209 > Email: steve.cl...@netwolves.com > http://www.netwolves.com > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
