My bad. Actually i added but with *, so didn't come. :( Sorry for bothering
-----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Steven Carr Sent: 14 March 2013 PM 04:39 To: User questions and discussions about OTRS. Subject: Re: [otrs] In Agent Notification is it possible to configure value arrived of cc, to fields of original mail Look at Agent Notifications in Admin, edit the notification and add in the variables you require. Please try to figure things out and have a go instead of just asking how to do things. Steve On 14 March 2013 11:01, Darshak Modi <darshak.m...@elitecore.com> wrote: > Hello, > > > > If mail arrives , it has to:/cc:. In Agent Notification, is it > possible to add show those values ? > > > > By adding some variables.. like we add Customer Firstname and etc. > > ?? > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
