Hi list, I have an issue with Postmaster Filters and wondered if anyone had seen a similar issues or knew why it was doing this...
On the IMAP configuration "Trusted" is set to "Yes" and "Dispatching" is set to "by email To: field". I have a filter setup which looks at the "To" address for "EMAILADDRESS:root@(.+)" and then sets the X-OTRS-FollowUp-Queue to "Systems". As you can see from the log snippet that is working as expected, but the email is never placed in the Systems queue, it stays in the "Postmaster" queue. OTRS-otrs.PostMasterMailbox.pl-27 IMAPS: Fetched 1 email(s) from x...@domain.eu/mail.domain.com. OTRS-otrs.PostMasterMailbox.pl-27 New Ticket [20130307272790/test] created (TicketID=4039,Queue=Postmaster,Priority=4 Low,State=new) OTRS-otrs.PostMasterMailbox.pl-27 Filter: 'root@ (to->Systems)' Stopped filter processing because of used 'StopAfterMatch' (Message-ID: <20130307122529.71b8f400...@server.domain.com>) OTRS-otrs.PostMasterMailbox.pl-27 Filter: 'root@ (to->Systems)' Set param 'X-OTRS-FollowUp-Queue' to 'Systems' (Message-ID: <20130307122529.71b8f400...@server.domain.com>) Anyone any ideas? it's driving me nuts. Steve --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
